Privacy Policy

At Eastpak, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are
This Privacy Policy aims to give you information on how Eastpak collects and processes your personal data through your use of this website, including any data you may provide through this site when you purchase a product or sign up for our newsletter.

2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data (such as name, username, or similar identifier)
  • Contact Data (such as billing address, delivery address)
  • Financial Data (such as payment card details)
  • Transaction Data (details about payments and purchases)
  • Technical Data (IP address, browser type, location)
  • Profile Data (username and password, purchase history)
  • Usage Data (how you use our website)
  • Marketing and Communications Data (preferences in receiving marketing)

3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including:

  • Direct interactions (when you create an account, purchase products, or contact us)
  • Automated technologies (cookies and similar tracking technologies)
  • Third parties (analytics providers, advertising networks)

4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your orders
  • To manage our relationship with you
  • To improve our website and customer experience
  • To deliver relevant website content and advertisements
  • For data analysis and fraud prevention

5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who need to know it.

6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • The right to request access to your personal data
  • The right to request correction of your personal data
  • The right to request erasure of your personal data
  • The right to object to processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to request transfer of your personal data
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us at designeastpak.com.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are expected to check this page occasionally to ensure you are aware of any updates.

9. Contact Us
If you have any questions about this Privacy Policy, please visit designeastpak.com.

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